Our Client Charter2018-11-05T10:05:16+00:00

Our Service Standards – We promise to:-

  • Be polite, personal and professional
  • Listen to you
  • Communicate with you in plain English
  • Help you to understand your options
  • Make appropriate recommendations
  • Progress your matter as quickly as possible

Charges and Pricing

  • We offer a range of pricing that is fair and transparent
  • We will advise you of our fees and charges from the start
  • We will inform you if there are any unusual or additional charges

Client Care

  • We will look after your best interests

  • We will keep your business confidential

  • We will ask you to complete a feedback form at the end of your matter, which we will use to help us improve our service

  • We treat all clients fairly and do not discriminate

Home consultation

Identity Checks

By law we are required to apply procedures to guard against money laundering and protect your from fraud, We will, therefore, need to confirm both your identity and residence.

Find out more about our services below